Solutions

Validate Assistance Animal Requests

Created by property managers, for property managers, PetScreening is a simple, robust and secure solution to review reasonable accommodation requests for service animals & support animals. There is no cost for an individual to submit a reasonable accommodation request.

ASSISTANCE ANIMALS

We Manage Accommodation Request Reviews so Property Managers Can Manage Their Assets

Stop Fake ESAs

Our Assistance Animal Review Team contacts every health care provider to affirm the documentation submitted is authentic.

Liability Protection

Don't worry about saying the wrong thing or asking the wrong question - our Assistance Animal Review Team and product workflow records the questions and comments for documentation purposes.

Secure & Confidential

Our platform provides users access restrictions to all health-related documents uploaded to support a reasonable accommodation. Property managers and landlords can restrict their company users’ ability to access these confidential documents.

What are Assistance Animals?
Learn More
STOP FAKE ESAs

Not All Assistance Animal Accommodation Requests Meet Federal Guidelines

Our Assistance Animal Review Team has found that a significant number of reasonable accommodation requests for assistance animals do not meet HUD & FHAct guidelines; many requests are insufficient and our team continues an ongoing interactive process until it is determined the request meets the federal standard or not.

Our team also identifies fake documents and the accommodation request is denied while still maintaining the interactive process.

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LIABILITY PROTECTION

Remove The Risk From Your Team

Asking the wrong question(s) can result in a possible discrimination claim. We can help your team manage this risk. Our legal team manages our Assistance Animal Review review process and team of reviewers and verifiers. Collectively, our in-house teams and product workflow understands and adheres to the HUD/FHAct guidelines.

Assistance Animal Reviews

Our Review Process

Request Submitted

Each requester can use our simple and secure platform to submit their accommodation request.

Review Process

Our in-house Assistance Animal Review Team reviews each request for assistance animals consistent with the HUD/FHAct guidelines.

Determination Shared

Our team makes a determination, and it is shared with both the requester and the property manager.

Implementing PetScreening has helped us streamline our pet policy and pet processes for our associates on-site and our residents applying for apartments.

Dean Steib

Director of Property Management
Southwest Property Management Division
Rangewater

Whatever you have going on right now, it can’t be as efficient as the PetScreening process. It’s just too simple, too organized. I mean, built by property managers for property managers. Those are the best things we should be working with.

Brian Birdy

CEO
PMI Birdy Properties

I would definitely recommend PetScreening to any other property management company or site because it's no cost to us. It just streamlines our processes and protects our owners and people.

Andres Moreno

Area Director
Weidner Apartment Homes

PetScreening has really helped our onsite teams save time during the applicant process. We no longer have to chase after individuals or search through multiple platforms for documents and photos. I estimate that we save about 1 to 2 hours per application by having everything in one centralized location. It has become a great resource for us.

Sammy Cortado

Regional Manager
Southwest Property Management Division
Rangewater